What is your return procedure?

1. Click 'Start A Return' Button (returns can be made within 15 days of receipt of the item).
2. Fill in your order number and Email or Phone to find your order.
3. Select the item(s) you would like to request, specify the reason, and make an online submission. After submitting your return or refund request, we will notify you of the request's status by email.
4. After we approve your return request, you will receive the 'Return Details' by email.
5. Please write down the order number and email address on the paper and send it with the package (USPS is not recommended). Otherwise, the refund process will be impacted.
6. Provide the logistics company and tracking number on the refund request page once the courier has been shipped.
7. If your item is eligible for a refund, the funds will be returned to the original form of payment within 1-3 business days of being processed.