Return & Refund

• How long does it take for my refund to be processed?

  After we approve your refund request, the funds will be returned to the original form of payment within 1-3 business days of being processed.

• Is there is a return fee?

  Customers are responsible for shipping costs, customs, and taxes fees.

• What is your return procedure?

  1. Click 'Start A Return' Button (returns can be made within 15 days of receipt of the item). 2. Fill in your order number and Email or Phone to find your order. 3. Select the item(s) you would like to request, specify the reason, and make an online submission. After submitting your return or ref...

• Which items couldn’t be returned or refunded?

  The returned items will not be accepted in the following cases. ① Goods have been washed; ② Man-made damage; ③ Goods incomplete, such as cutting off hang tags and wash mark and missing accessories; ④ Goods stained with foundation, perfume, cigarettes, deodorant, hair and any other conditions that...

• Will I get full refund for my return?

  We will offer a full refund for you on all returned items that are unworn, unwashed, undamaged with all original tags attached.