Delivery

• Do you ship internationally?

  Yes, GOELIA ships to most countries and regions worldwide and all of our orders are shipped via SF international, UPS, TNT, and FedEx. A tracking number will be sent to you by email once your item is shipped out.

• What are the shipping methods and charges?

  All of our orders are shipped via SF international, UPS, TNT, and FedEx. Free shipping for orders over S$129, otherwise shipping fee is S$10. All delivery options and their corresponding fees will be displayed at checkout.

• What should I do if my goods are damaged, or if I do not receive what I ordered?

  In this event, please be sure to contact Goelia Customer Service (support@goelia.com.au) before returning the item. They will guide you regarding the procedure to follow.

• Why was my order shipped separately?

  Sometimes, you may receive separated packages, please do not worry, there will be no additional costs. 1. We currently have warehouses in the United States, China, and Australia. Products will be sent as per the principle of proximity. 2. Your order includes many products, which are too big to sh...